![]() While the DD Perks rewards program now has 1.3 million members, traffic in its stores has risen only slightly, while the average ticket price fell for the first time. The CEO is pushing the franchisees to boost the dollars per ticket after a rewards program he championed largely failed to perk up business. “It is critical to our war with Starbucks.” “Everyone needs to get behind dark roast coffee,” Travis said. He also pushed dark roast coffee, which he says compares favorably with Starbucks. “We need to drive the top line,” he told the franchisees during the call. While Travis tried to put a positive spin on the results and talked about the chain’s march westward into new territories, he struck a different tone in a rare all-hands-on-deck conference call with more than 200 franchisees concentrated in the Northeast.Īs part of his plan of attack, he urged store owners to push pricier options, such as steak sandwiches, to get people to spend more per visit. Later on Thursday, Seattle-based rival Starbucks - seemingly unaffected by the unseasonably cold and rainy start to spring - beat the Street’s estimates with a 7 percent gain in US same-store sales, thanks to discounted coffee prices that took direct aim at Dunkin. Shares of Canton, Mass.-based Dunkin Brands fell to a 52-week low on Thursday after the doughnut and coffee chain blamed bad weather for disappointing US same-store sales growth of 1.8 percent in the second quarter. Fitchburg Surfside Pools, Inc.Fast-food customer sues Dunkin' Donuts over 'traumatic' toilet explosionĭunkin' lover Ben Affleck still can't juggle his coffee and donuts as he recreates viral 2020 blunderħ coffee drinks you should never order, according to baristasĪll the restaurants open on Christmas Eve and Christmas Dayĭunkin’ Donuts CEO Nigel Travis is trying to rally his troops to mount a fresh attack after coffee rival Starbucks gained ground in the latest quarter with a low-priced assault.East Coast Electrical Contractors, Inc. ![]()
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